New Member
•
4 Messages
Directv Stream discounts with AT&T Unlimited Wireless service
Did Directv Stream stop the monthly discounts for AT&T Unlimited Wireless customers? I stopped receiving my monthly discount which I had been getting for years (all the way back to when it was called Directv Now, then AT&T TV, and then AT&T TV Now). My discount stopped in November 2021 and I had made no changes to my wireless service.
DIRECTVhelp
Community Support
•
254.4K Messages
3 years ago
Hi @wdfowl78 We are glad to help you with information about the discounts with this service.
We know how important is to get all the details about the discounts in your account. Let's meet in a Direct Message to take a closer look on this. Please check you DIRECTV Message inbox (it's the chat icon next to the bell icon in the upper right corner of the Forums)
Juan, DIRECTV Community Specialist
0
0
jmgural
Tutor
•
5 Messages
2 years ago
Was this question answered? I'm a current AT&T Unlimited Wireless customer and thinking about subscribing to DirectTV Stream, and am interested in a bundling discount.
0
0
bcbsncjlj
ACE - Expert
•
6.2K Messages
2 years ago
You can also bundle your DIRECTV STREAM with the AT&T Wireless service. If you combine DIRECTV STREAM with an unlimited plan on America's best network, you may save on your AT&T bill. Now, if you go for a Triple Pack of DIRECTV STREAM + Internet + Wireless, you may be eligible for saving even more.
Promotions are located here
0
0
jmgural
Tutor
•
5 Messages
2 years ago
ok, so I looked through the link that was sent out... ummm, didn't find anything about a discount when combining ATT Unlimited Mobile service with any of the DirecTV Stream packages
does ATT have a retention or marketing department I can talk to? I'll verify one more time, but this basically doesn't help me subscribe to another service (I'll take YouTube TV instead and save money)
0
0
bcbsncjlj
ACE - Expert
•
6.2K Messages
2 years ago
No idea. We are all just subscribers here in an open community forum. Have you contacted AT&T Wireless and discussed with an agent?
0
detuch254
ACE - New Member
•
5.2K Messages
2 years ago
I believe if you bundle DIRECTV STREAM and AT&T Wireless then there is a $10 credit on the account. Though, this could have changed in the last few months. Please call DIRECTV (number in my greeting below) as well as AT&T to verify that both agents say the same.
0
jmgural
Tutor
•
5 Messages
2 years ago
Found out today that DirecTV Stream does not have a chat feature within their customer service, so I'll have to make a phone call. No time to do that at the moment, will try later in the week.
0
0
bcbsncjlj
ACE - Expert
•
6.2K Messages
2 years ago
Sure do. It's the preferred option for reaching support.
0
0
jmgural
Tutor
•
5 Messages
2 years ago
I started chat support via ATT Mobile and was subsequently told that DirecTV Stream support could call me- I asked about the chat feature and they told me that doesn't exist.
Got ahold of DirecTV support on Twitter, turns out they have no bundling discount with ATT Mobile because they are now separate entities. That ends my search for a television streaming service as I'll likely give YouTube TV a try since they're much cheaper.
(edited)
0
0
bcbsncjlj
ACE - Expert
•
6.2K Messages
2 years ago
Go here
Chat at bottom of page. I use it frequently. Just checked and it's available.
0
0
jmgural
Tutor
•
5 Messages
2 years ago
that chat is a virtual assistant, never connects to a live agent
0
0
wdfowl78
New Member
•
4 Messages
2 years ago
I have switched to YouTube TV and it is so much better and cheaper. The user interface is so much better too.
0
bcbsncjlj
ACE - Expert
•
6.2K Messages
2 years ago
@jmgural type something like representative, help, support, etc. and a live agent will respond when available. I use it all the time.
0
0
wdfowl78
New Member
•
4 Messages
2 years ago
I got to live people both through the chat and on the phone. Twice they assured me they had fixed it which turned out to be untrue. In March, when the only thing they would tell me is sorry there are no discounts for your subscription (not seeming to care I had been a customer for 3 years) I cancelled and switched to YouTube TV. I only wish I had sooner. More channels. Unlimited DVR included, better user interface, and $20+ cheaper each month.
0
0
bcbsncjlj
ACE - Expert
•
6.2K Messages
2 years ago
If your happy then congratulations.
0
0