New Member
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3 Messages
Directv Stream app on Roku gives Care Code: 205.4
I used my DTV-ATT account login ID & Password but get the care code message. Will not log me in
New Member
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3 Messages
I used my DTV-ATT account login ID & Password but get the care code message. Will not log me in
bcbsncjlj
ACE - Expert
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6.2K Messages
3 years ago
Are you a subscriber to DirecTV Stream or DirecTV? They are 2 different services with different credentials. Most "Care Codes" are related to DirecTV. Are you using the DirecTV or DirecTV Stream app?
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kbouter
New Member
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3 Messages
3 years ago
Thank you for getting back. I am using my DTV login, since it is the only one I have. I am a DTV subscriber but did not know if that entitled me to use DTV Streaming or not. This is on my Roku DTV Stream app that I am trying. So, being a DTV subscriber does not allow me access to DTV Streaming? If it does, is there a place I need to create a separate ID/PW?
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bcbsncjlj
ACE - Expert
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6.2K Messages
3 years ago
Your DTV credentials will not work with DirecTV Stream. 2 separate paid subscriptions. You will need to subscribe to use the service.
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Ludwick577
ACE - New Member
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3.3K Messages
3 years ago
I think Dtv satellite does have an app for satellite users in the apple and google play stores. Check the Dtv satellite forum for that.
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bcbsncjlj
ACE - Expert
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6.2K Messages
3 years ago
The DTV app is only available for mobile devices. The OP is using a Roku. Streaming devices are not supported. Most cable providers work that way.
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Ludwick577
ACE - New Member
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3.3K Messages
3 years ago
I know the OP is using Roku, and I realize the Dtv Satellite app doesn't work with Roku--obviously--that's why I gave him the apple and google play store. I didn't say it's in the Roku app store.
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kbouter
New Member
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3 Messages
3 years ago
Thank you one and all. It's clear that they are separate services.
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Ludwick577
ACE - New Member
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3.3K Messages
3 years ago
Perhaps he has one of the other devices it does support. Just offering alternatives no need to get snippy about it. I wasn't talking to you anyways.
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bcbsncjlj
ACE - Expert
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6.2K Messages
3 years ago
Taking this to serious. Have a good night.
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