New Member
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1 Message
Direct tv stream password compromise
I think my password was compromised I change my password but I believe the person is still able to use my service how do I disable them from using it?
New Member
•
1 Message
I think my password was compromised I change my password but I believe the person is still able to use my service how do I disable them from using it?
litzdog911
ACE - Sage
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46.2K Messages
2 years ago
Once you've changed your password they'll only be able to use the service until they're asked to login again. It's variable how long that can take.
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DIRECTVhelp
Community Support
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254.6K Messages
2 years ago
Hi @Chstag99, the security of your credentials is essential, so you did great changing your password. Currently, we don't have the option to restrict access to the account on other devices. We'll take this suggestion into consideration for future updates. However, to ensure the other device doesn't access your account, you can turn off the auto sign-in option. This will avoid access if the other device's account logs out. Thank you for contacting DIRECTV. Santiago, DIRECTV Community Specialist
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