Direct TV Stream Login

Several other subscribers have posted similar issues recently. What I can tell you is that "Care Code 201" is a DirecTV Satellite error, not a DirecTV Stream error code. What devices are you using to stream? Any device updates or change recently? Do you have linked accounts? Ever been a Satellite subscriber?

I have never been a satellite customer.  Streaming devices are IPhones and fire sticks.  No device updates or changes. What do you mean by linked accounts?

Like cell phone and internet combined in one bill or cell phone and streaming service combined in one bill.

I am having no issues with the service using Chromebooks, Windows PC, Android phones, Fire Sticks, or Android tablets.

AT&T set up the direct tv when we moved our cell phone and internet to them. So I guess in a sense they are linked to at&t. That’s under my wife’s email and login while the direct tv is under mine. I go to 2 different sites to see the bills, etc etc 

DirecTV is not the same as DirecTV Stream. Don't quiet understand why an agent was needed to set up the service. It's just an app like any other app. You subscribe to the service on-line and create a user ID and password. Download the app from the Play store depending on your OS (Amazon, Google, or Apple). Load the app and use your credentials.

The app is not recognizing my credentials 

Nothing can be resolved here. This is just a forum. Best to contact support via Twitter or Facebook. We can only offer suggestions based on experiences.