New Member
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1 Message
Credit Card Charge Failed due to Replacement Card - Account Canceled.
Hi,
I had an issue regarding potential fraudulent activity on my card so the bank canceled it and issued me a new card. During that time my Direct TV stream payment didn't process. I have a new card to use but on the DirectTV Stream portal it says my account is cancelled. This was over the period of a little over a week (8 Days) between when the payment didn't go through and my account being cancelled. Can I get my existing plan turned back on?
Thanks,
bcbsncjlj
ACE - Expert
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6.2K Messages
3 years ago
Contact support and discuee with a support rep. You can reactivate I think on the website thru your account. As always you can sign-up again under another email.
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