2 Messages
Charged too early
I just hooked up to Direct Stream yesterday. Today I was charged for a full month. Overdrew my bank and They don’t care, I’m having to deal with paying an overdraft charge. I’ll get my money back in about 5 days…..What a joke! And I didn’t get the full free trial, they instantly cut off my service. Never Again!!
DIRECTVhelp
Community Support
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254.6K Messages
1 year ago
We apologize for the experience you had. DIRECTV STREAM is a prepaid service; thus, it requires a monthly fee in advance. Let's turn your customer experience around. I've sent you a PM to discuss your issue. - Carmella, DIRECTV Community Specialist
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Askaly80
2 Messages
1 year ago
I didn’t cancel after 30 days, I only had service 1 day
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