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New Member

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5 Messages

Saturday, December 4th, 2021 8:17 PM

Can't see Yellowstone.

I get Paramount...except where Yellowstone is concerned.  Says enter email and password for provider.  I've done that about 5-6 times now and all I get is "Something's wrong. Try again."  Any suggestions?

ACE - Expert

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6.2K Messages

3 years ago

Did you select DirecTV Stream as the provider under other providers?

New Member

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5 Messages

3 years ago

Yes.  Selected Directv Stream and entered my email and password, but it still won't let me in.

ACE - Expert

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6.2K Messages

3 years ago

Worked for me. Selected provider and it redirected me to DirecTV Stream website. Entered my credentials and accepted entry. The app is now available.

ACE - Expert

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6.2K Messages

3 years ago

What device are you using?

Community Support

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254.4K Messages

3 years ago

Hey @Barb27, thanks for bringing this to our attention.

We want to explore options for your program. First, can you please share with us on what devices you're receiving this error message? Also, what's your current DIRECTV STREAM base package?

Vanesa, DIRECTV Community Specialist

ACE - Expert

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6.2K Messages

3 years ago

@DIRECTVhelp The Paramount Network is available on all packages using the channel line-up tool.

ACE - New Member

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3.3K Messages

3 years ago

Are you sure you aren't trying to login to paramount plus?

ACE - Sage

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46.1K Messages

3 years ago

Don't be confused .... Paramount Network and Paramount+ App are not the same thing.

New Member

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5 Messages

3 years ago

aHA!  I didn’t realize that. 


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