New Member
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4 Messages
Broadcast Networks and New Location
I had DirecTV/Stream in California, and I enjoyed my channels. When I moved to AZ, I no longer have those channels. I travel back and forth from AZ to CA and would like to know what is going on at my other address. News in the Sacramento area and Hwy-80 travel are important to me. I followed the instructions to "Settings, Preferences, Locations Settings" and all it did was connect to the AZ network. Can I get KCRA NEWS in Arizona?
Accepted Solution
DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
Local channel availability is based on your billing ZIP Code and market area attached to the billing address of your payment on file. If you're going to a different place, make sure you enable location services on your mobile device so you can watch local channels
1. Press Home on your remote.
2. Open Settings > General > System Summary.
3. Make sure your ZIP Code is correct.
4. Go to Location > Location Status and toggle OFF.
5. Press the red button on the side of your device to restart it.
6. Toggle your Location Status ON after you restart.
We hope the information is clear. Don't hesitate to reach us back if you have more questions.
Julian, DIRECTV Community Specialist
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RobS247
New Member
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4 Messages
2 years ago
Thank you, Julian.
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