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New Member

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1 Message

Saturday, July 2nd, 2022 10:38 AM

Bill

How do I view, upload, or download my bill 

ACE - New Member

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5.2K Messages

2 years ago

Go to directv.com, login with your DIRECTV STREAM credentials, and then go to the top right corner where your profile is and choose ‘Account Overview.’ From there, you can go to Billing & Payments and find the latest charges, bills, and you can print them as well.

New Member

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2 Messages

2 years ago

How do I unenroll from Auto Pay?

(edited)

Community Support

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254.4K Messages

2 years ago

Hi @twhough1551, I want to clear all your doubts. 

 

Since DIRECTV STREAM is a prepaid service, the autopay will always be necessary to keep the subscription, or else the account would be cancelled by itself after missing the payments.

 

Valentina, DIRECTV Community Specialist

ACE - New Member

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1.5K Messages

2 years ago

@twhough1551  As far as I know you cannot unenroll from auto-pay when you are a streaming customer because they have no-billed options.  The only thing you can do is update your payment method.  If you are worried about them taking more money out than what they are supposed to you could always use PayPal or a prepaid credit card.

New Member

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2 Messages

2 years ago

Thanks guys for the information

Community Support

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254.4K Messages

2 years ago

Our pleasure! @twhough1551. Don't hesitate to reach us back if further assistance is needed, we are always here to help. Thanks for choosing DIRECTV.

 

Valentina, DIRECTV Community Specialist


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