Go to directv.com, login with your DIRECTV STREAM credentials, and then go to the top right corner where your profile is and choose ‘Account Overview.’ From there, you can go to Billing & Payments and find the latest charges, bills, and you can print them as well.
Since DIRECTV STREAM is a prepaid service, the autopay will always be necessary to keep the subscription, or else the account would be cancelled by itself after missing the payments.
@twhough1551 As far as I know you cannot unenroll from auto-pay when you are a streaming customer because they have no-billed options. The only thing you can do is update your payment method. If you are worried about them taking more money out than what they are supposed to you could always use PayPal or a prepaid credit card.
detuch254
ACE - New Member
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5.2K Messages
2 years ago
Go to directv.com, login with your DIRECTV STREAM credentials, and then go to the top right corner where your profile is and choose ‘Account Overview.’ From there, you can go to Billing & Payments and find the latest charges, bills, and you can print them as well.
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twhough1551
New Member
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2 Messages
2 years ago
How do I unenroll from Auto Pay?
(edited)
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DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
Hi @twhough1551, I want to clear all your doubts.
Since DIRECTV STREAM is a prepaid service, the autopay will always be necessary to keep the subscription, or else the account would be cancelled by itself after missing the payments.
Valentina, DIRECTV Community Specialist
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Tiger593
ACE - New Member
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1.5K Messages
2 years ago
@twhough1551 As far as I know you cannot unenroll from auto-pay when you are a streaming customer because they have no-billed options. The only thing you can do is update your payment method. If you are worried about them taking more money out than what they are supposed to you could always use PayPal or a prepaid credit card.
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twhough1551
New Member
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2 Messages
2 years ago
Thanks guys for the information
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DIRECTVhelp
Community Support
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254.4K Messages
2 years ago
Our pleasure! @twhough1551. Don't hesitate to reach us back if further assistance is needed, we are always here to help. Thanks for choosing DIRECTV.
Valentina, DIRECTV Community Specialist
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