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4 Messages

Tuesday, August 1st, 2023 5:33 PM

Bally Sports isn’t working anymore

Worked fine for over two years and kicked me off a few days ago. Using DirecTV Stream service and “connect TV provider” link. Will not let me authenticate on either phone app, Roku, desktop PC via browser, etc. have used cellular connection as well and different WiFi networks. Same result. 

ACE - Expert

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1.2K Messages

1 year ago

Are you having problems with any other third-party apps?

4 Messages

1 year ago

No. Only Bally Sports

ACE - Expert

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1.2K Messages

1 year ago

When you try, are you getting to the login page or does it fail before then? If you get to the login page and can try to login, do you get an error message or does it just hang?

ACE - Expert

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6.2K Messages

1 year ago

I can tell you the website is working with my DirecTV Stream credentials. Have not tried the app.

ACE - New Member

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1.5K Messages

1 year ago

I have tried it too and it works for me too, so it must be something on your end.

ACE - Expert

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6.2K Messages

1 year ago

Just tested app on phone with DirecTV Stream credentials. Worked with no problems. Agree must be on the OP's side.

ACE - New Member

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3.3K Messages

1 year ago

Did you recently downgrade your Dtv Stream package below choice?

4 Messages

1 year ago

I did not. I have the grandfathered “Go Big” package and contacted DTV earlier to verify that I still have RSN provider access. According to them there is no issue with my account and Bally Sports should be accessible. If authenticating on the Bally webpage I get “could not connect to cable provider” (picture of a baseball player and a small TV icon in the center with a red X superimposed over the corner of the icon). If I’m attempting to connect using the app it gives me a “something went wrong” error page with the option to “try again”(button). Contacted Bally Sports and they’re telling me it’s DTV and vice versa. Fun

ACE - Expert

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6.2K Messages

1 year ago

I am a grandfathered "Go Big" subscriber. As I have already stated, no issues using my credentials. Authentication is successful.

4 Messages

1 year ago

Good to know. I was certainly curious if that was a possible factor. Thanks for clarifying that. I’ll move on to other angles for resolving this

ACE - New Member

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3.3K Messages

1 year ago

And you chose "Directv Stream" as the provider b/c both Directv and Directv Stream are choices.

1 Message

1 year ago

I’m having this same problem. I choose DirecTV Stream as the provider and when it tries to redirect to the sign in page for Directv Stream, I just get a page from DirecTV saying “Something went wrong.”


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