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New Member

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3 Messages

Saturday, January 15th, 2022 12:47 AM

AT&T DirectTV

I'm being contacted from AT&T Direct TV w an offer to pay my DirectTV in advance for 1 year at 50% of my current price.  Is this a scam?

New Member

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3 Messages

3 years ago

I verified it with AT&T- it's legit. They're not asking for payment info so I thought it was.

ACE - Expert

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36.8K Messages

3 years ago

You were not contacted by DIRECTV.

You did not verify it with AT&T.

If you should get such a call, as soon as they tell you to buy gift cards, hang up.

Community Support

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254.4K Messages

3 years ago

Hi @heybetsy, thank you for bringing this to our attention.
 
We are aware of these phone calls and want you to know that they are scam.
 
In addition, you can find further information about how to Recognize and prevent phone scams.
 
Make sure to not provide any personal information, that way you can keep your personal information safe.
 
Sebastian, DIRECTV Community Specialist

New Member

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3 Messages

3 years ago

Thank you!  I haven't called them back and will not do so.  I reported it on AT&T chat - they verified it as legit - interesting. I still wasn't comfortable enough to call back. Wanted to post it to make folks aware. 

Community Support

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254.4K Messages

3 years ago

You're welcome @heybetsy. Thanks for helping us to bring this scam to an end.

Ximena, DIRECTV Community Specialist

ACE - Expert

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36.8K Messages

3 years ago

I reported it on AT&T chat - they verified it as legit

How did you get to this AT&T chat that verified it as legit?  What URL did you visit, which menu items/buttons did you click.  We need to let someone know if they're giving out this bad info via an official AT&T channel.   Strictly speaking, an AT&T chat should have told you that you need to speak to DIRECTV and nothing more.


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