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New Member

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4 Messages

Friday, April 8th, 2022 2:23 PM

All Recordings For Series Were Deleted. The were less than 90 days old and under the limit for series recordings.

Recordings for Yellowstone series were deleted without my knowledge. First of all, they were deleted from my cloud recordings and subsequently showed up in Bookmark. That was fine since I could still watch them.

But halfway through the season, they were all of a sudden gone.

ATT support said they were deleted by the Network.

Is that possible? I don't think ATT ever communicated that this could happen.

Community Support

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254.4K Messages

3 years ago

Hi @wjameson, I want you to continue enjoying your recordings content, so let's work on getting things sorted out.


To take a closer look at this situation, please let me know if you have DIRECTV Satellite or UVERSE TV service, it will help us get started.

Angelica, DIRECTV community Specialist

New Member

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4 Messages

3 years ago

I have Direct TV Stream.

Community Support

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254.4K Messages

3 years ago

Hello @wjameson, thank you for the information.

Let's meet in a Direct Message to take a closer look on this. Please check your DIRECTV Message Inbox (It's the chat icon next to the bell icon in the upper right corner of the Forums).

Angelica, DIRECTV community Specialist

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