2 Messages
Additional charge for Disney channrls
In a Jan.24 I agreed to a 2 year contract that included the Disney channels, ESPN and such.
Yesterday I was notified that mr chedit card was debited an extra $12.03 for ESPN.
Why is not a breach of your contract that I agreed to?
baseballisback
ACE - Professor
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8.1K Messages
3 months ago
Is that ESPN+ perhaps? It's an outside service that DirecTV has nothing to do with. You signed up for it all by yourself. If not, someone has access to your credit card.
https://support.espn.com/hc/en-us/articles/13617066599444-ESPN-Plans-and-Prices#h_01GTJ1YNNTGDPNSCF3VQ6FVW4E
No contract with DirecTV has been breached.
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DIRECTVhelp
Community Support
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254.6K Messages
3 months ago
Hi, @bobblackmon6111939 We know how important managing you bills are. However, we don't charge an extra fee for ESPN (Ch 206) since is already included on your base package. Thanks, @baseballisback for sharing your insights. Kiarha, DIRECTV Community Specialist
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Juniper
ACE - Expert
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22.6K Messages
3 months ago
@bobblackmon6111939
There is not a separate charge from your monthly bill. That means either you have something like ESPN+ (their streaming-only service from ESPN) or someone used your card. Either way, nothing to do with DirecTV.
Even if this was a charge on your DirecTV bill, it would not be a breach. The Terms of Service state that channels and their cost can change at any time. Though there was a recent announcement of the price adjustment, normally that would be for prior negotiations that completed and Disney (ESPN's owner) is expected to be factored into the next one.
(edited)
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bobblackmon6111939
2 Messages
3 months ago
Thank you I’ll look into the matter.
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