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C

New Member

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39 Messages

Monday, January 31st, 2022 1:30 AM

Adding service to legacy package

I have a legacy Gotta Have It subscription.  When I go to my account its full of warnings about my package not being offered any more.  That’s fine.  But if I were to add some features like HBO or unlimited DVR would that somehow change my subscription and make me go to one of the new ones?

Thanks!

ACE - Expert

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1.2K Messages

3 years ago

Adding premium channels or the additional stream was always possible with a grandfathered subscription without it impacting the subscription itself.  Until recently, the unlimited DVR option wasn't even offered to user's with grandfathered subscriptions.  Now that it is, I would assume it also wouldn't impact things (since it is just an option on an existing subscription).  However, if you want to be sure, you can contact Customer Service.


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