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1 Message

Friday, November 10th, 2023 10:26 PM

$250 visa gift card

Never received.. signed up to DirecTV directly, switched from Spectrum CATV. Advertisement on Internet and website claimed would receive a gift card, I asked customer service Rep more than once, to verify I would receive gift card / assurance I qualified, and she said yes. I have not received gift card and upon calling in, was told I didn't qualify and that's not even the promotion anymore 

Community Support

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254.4K Messages

1 year ago

Hello @nealdavis22, we apologize that you have not received your gift card of $250 yet. Let's work to resolve it. You can check information about reward cards here: https://directv-rewardcenter.com/home.aspx Please check your PM to continue with all the details. Luis, DIRECTV Community Specialist

ACE - Sage

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46.1K Messages

1 year ago

DirecTV Satellite or DirecTV Stream?

You should have received gift card redemption instructions with your signup confirmation email/paperwork. 


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